Hello Love!

I am so excited to start this journey together. Before we get started I want to walk you through a few of my policies. This will help me to guarantee your best possible experience for all future visits. All of this information in this form will be saved securely to your online file. Let me know if you have any questions as you complete the form. You can contact me directly at apricitybeautyco@gmail.com or 801-440-9280.

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SERVICE ADJUSTMENTS: 

I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and I'm happy to correct the issue with no additional charge. 

 

RETAIL RETURN POLICY:

Should you make a retail purchase that you are unsatisfied with, I will accept retail exchanges at full credit within 14 days from your initial purchase. 

 

REFUNDS:

Refunds are not offered on services or retail purchases. I am more than happy to adjust services within at no cost and exchange retail for something that would better suit your needs if notified within the above time frames. 

 

CANCELLATION & NO SHOW POLICY: 

In order to continue providing the best possible scheduling options to my guests, I require 48 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 48 hours notice, a 50% cancelled fee will be applied to the card on file. If you cancel within 24 hours a 100% last minute cancellation fee will be charged to the card on file. 

RUNNING LATE: 

I understand that sometimes we can not control traffic, getting kids out of the house on time or your soda shop taking a bit longer on your order. When we schedule an appointment I make sure to book a 10 minute buffer because I know things happen. If you are running any later than 10 minutes we may need to adjust to a smaller service in order for me to run on time for my other appointments. If you run later than 10 minutes a late fee will be applied to your service total. 

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